James Kane

Renowned Loyalty Expert

Expert on

  • Sales
  • Customer Loyalty
  • Employees / Workforce
  • Customer Service
  • Business

Fee Range

$10,000–$20,000

Travels from

PA, US

Biography

James Kane is considered the leading researcher and authority on what makes someone truly loyal – to another person, to an organization, or to a cause.

As a behavioral scientist and consultant who has helped some of the largest and most well-know organizations in the world build nearly unbreakable relationships with not only their clients and customers, but with members, fans, volunteers, vendors, sponsors and employees, as well, James reveals the science behind the real human emotion called loyalty, and what anyone can do to receive its benefits.

The author of two upcoming books, The Loyalty Switch and Virtually Loyal, James has worked with every major industry, while advising and training organizations around the world ranging from Global 1000 giants to small, regional companies. As one of the most quoted and profiled authorities on loyalty in the traditional mainstream media, James has been profiled in The New York Times, The Wall Street Journal, Business Week, the BBC, and numerous other global and industry publications. He has taught at both Harvard and Penn State University and is a frequent guest on CNN, CNBC and FOX Business, which credits him as being “one of the best experts in the business.”

Speaker Videos

THE LOYALTY SWITCH -

In this fascinating and highly entertaining presentation, James Kane takes his audiences on a journey into the human brain and explains the science behind true loyalty and human relationships. Building on more than 40 years of research on the subject, James will make the case that human beings have a fundamental need to be loyal and actively seek out the specific clues from others that tell them when they can and should be. When an organization, as well as an individual, is able to understand and demonstrate those loyalty-building behaviors, they can develop relationships that will last a lifetime and result in unwavering and unlimited support.

ALL FOR ONE

Nothing has accelerated the advancement of human beings as a species more than our ability to live and work with others. And yet, despite hundreds of thousands of years of practice, most people still aren’t very good at it. In this presentation, James shares the science behind cooperative behavior and the influences that impact our human connections. The revelations are surprising, if not shocking, but critically important for any organization looking to create a more cohesive, productive, engaged, and fulfilled team.

VIRTUALLY LOYAL

As more of our lives move online, our relationships go with them. In this presentation, James explains how it’s possible to build loyal relationship “virtually” using the same fundamental techniques that we employ in our personal, face-to-face interactions.

While the digital revolution has disrupted the social order of our world, our 2.5 million year-old brains haven’t quite caught up. The clues they seeks to inform us who we can trust, who we can depend upon, and ultimately, who we can be loyal to have not changed all that much and demand that certain conditions be met before they will commit. The blogs and articles you write, the tweets and emails you send, the videos and websites you create, and the products, spaces, and experiences you build communicate those clues as directly as any of your personal encounters. The question is: are you using those virtual methods to send the right message?