Biography

 

He has delivered over 2,500 interactive, entertaining, engaging, thought provoking, and content rich, paid presentations to more than 500 different companies, governmental agencies and associations throughout the world (Agilent Technologies, National Governors Association, Washington State Fire Commissioners Associaion,  Bristol Meyers Squibb, Wellpoint/Blue Cross, Blue Shield, Medical College of Georgia, National Automobile Dealers Association, Lockheed Martin, United States Department of Agriculture, Virginia Department of Transportation, Outdoor Industries Association, Virginia Department of Transportation, Lexus/Toyota, Society of Financial Service Professionals, Property Management Association, Bremer Bank, Project Management Institute, International Development Bank, Andrews Federal Credit Union, National Association of Counties, Ryan’s Steakhouses, American Association of Colleges of Nursing, Homeland Security, Baldrige Performance Excellence Program, Skadden Arps Law Firm, Forrester Construction, National Association of Credit Managment, Home Builders Association, Aspen Institute, National Council of La Raza,  Federal Bureau of Investigation, Convenience Store Association, Public Risk Managment Association, Cobham, Precision Tune Auto Care, Vie de France Ymazaki, Kaiser Permanente, National Telecommunications Cooperative Association, Kaplan Learning, SEKO Worldwide, British Telecom, U.S. Department of Agriculture, National Association of Homebuilders, CDW Corporation, National Institutes of Health, Trial Lawyers Association, Office of the Comptroller of the Currency, Chrysler, Department of Defense, ACS (A Xerox Company), Howard Hughes Medical Institute and others).

He averages 4.8 to 5.0 out of 5.0 on evaluations and is asked back by more than 90% of his clients.

He is the author of 6 books to include, “Get Along with Anyone, Anytime, Anywhere”, “Present with Power. Punch and Pizzazz”, “Marketing Boot Camp”, the “Charisma Card Deck.. Build Relationships, Rapport and Connect” and CD’s such as “Keeping Customers For Life … 37 Proven Solutions.”

He is a frequent guest in the media to include the CBS evening news, ABC world morning News, Wall St. Journal, USA Today, Washington Post, Time Magazine, etc. He has been a National Spokesperson for AT&T and Intuit.

He is also a former adjunct professor at Georgetown University.

Arnold was recently named by Successful Meetings Magazine as one of the 5 best “bang for the buck” speakers in the USA and by his peers as one of the top 30 global gurus in communication.

See link of full Bureau Friendly Video of General Session after lunch for 200

https://www.youtube.com/watch?v=TXh-bNGApvk&list=UU3xV1lAdc2hQeawLo4CX_IA

His most requested presentations include: (Please note these can be adapted to meet your needs).

Get Along Better with Anyone, Anytime, Anywhere … Build Rapport, Relationships and Connect with Customers and Co-workers’ ( also can be titled “Creating Enduring Connections … Build Rapport, Relationships and Connect”)

Teams That Work … Best Practices of High Performing Teams!

Winning Presentation Skills …Present  with Power, Punch and Pizzazz!

Keeping Customers for Life … Creating a “WOW” Customer Experience·

– also titled, “What Customers Love” and  “Creating a Customer Service Mindset”

Working with Emotional Intelligence … What it is and Why it Matters to You

Relationship Selling – Building  Win-Win Relationships One Person at a Time

Communication for Leaders 

My speakers bureau, Eagles Talent Connection, has had the opportunity to book Arnold for speaking engagements on multiple occasions. Arnold does an excellent job of listening to the clients needs, tailoring his presentation and absolutely exceeding their expectations. I have received many spin-offs from his original appearances for our clients and these have resulted in additional bookings. He is a pleasure to work with and a great value. Thanks, Arnold!! Kristi Wilson, VP Eagles Talent Speakers Bureau

I just heard back from Billie at Laurel Auto Group. They absolutely loved your presentation – and time spent with you! She is confident the managers will use your material going forward, and felt they were all engaged in the morning. Thank you SO much for ALL you did for them. Wendy Hindler, Key Speakers Bureau

Arnold was a big hit this week! He was full of energy, had great stories, related well to our group, and was funny. The group walked away with specific ways to connect with our customers. Thanks for making both of us look good! Paula Kennedy, Manager Learning Development, Kaiser Permanente

You, of course, knocked their socks off in La Costa with a 9.3 rating. I see the dilemma forming already about breaking tradition and bringing you back for a third year at the Annual meeting! Beth Hardy, Conference planner, International Foundation of Employee Benefit Plans

What a quality presentation! You couldn’t have done better for us if you had planned years ahead. The quality, attention to detail and preparation were right on the money! Ron Davis, CSP, Chairman of Security Associates

Arnold , Just wanted to say a quick thank you for presenting to our team on Tuesday night. Everyone was still talking about it the next morning. You did a fabulous job engaging everyone and keeping the presentation interesting and useful…. Not an easy task after a long work day, a full meal, and at 7:30 in the evening!I believe that you helped energize our team and reminded them about what is important, what is expected by customers, and how to make a stronger and more positive impression with our customers. We all had a fun time, and I enjoyed working with you. Thanks again. Amy Shannon, Meeting Coordinator, Lockheed Martin

Thank you so much for the wonderful presentation. People LOVED it! And I think that showed from the number of people that came up to talk with you after the event. Thanks! Cyndi Rauch, Sales and Marketing Manager, Alpha Systems

I know I said it over and over – I really enjoyed working with you. You’re such a delight in every aspect. Our folks loved you tremendously. We’ll look for ways to work with you! I’ll send you comments from the evaluations – although I’m sure you’ve already heard all of it before: He’s the BEST, Really got a lot out of it, He said stuff we needed to hear, Interesting and Entertaining! Sandi Redman, Education and Meetings Manager, National Telecommunications Cooperative Association

Thanks for a great job! You were on the mark and your efforts to tie your subject to our business enabled our people to get more out of the presentation. The response from the group was an overwhelming “yes” to your program. Let’s discuss on-going sessions. Ira Barkoe, Executive Vice President, COMSTOR

Arnold was great. We have had very positive feedback from everyone. He made some very important points in a relaxed and humorous way…I think people were listening more than if he Arnold had done what he calls “death by PowerPoint.” And he avoided any “group hugs”. Seriously, Arnold’s presentation was really very well done. We are considering some additional meetings for our 13-14 managers and supervisors in OPACE in late January or February and want Arnold back. Robert Tynan, Deputy Administrator, Office of Public Affairs, U.S. Department of Agriculture

The program was perfect and Arnold was terrific with lots of humor with relevant and effective examples. Overall A — Lorelei Long, Human Resources Manager, Mayer, Brown, Rowe and Maw Law Firm

I truly enjoyed your presentation at the BAI Summit. I have to admit I was a little skeptical before entering the session, but you kept my interest with your high energy and subject knowledge throughout the time we were together. I also reviewed your Youtube video on “Getting Along” and have sent the link to a few of my associates. Al Smith, CEO, AA Smith & Associates, LLC

Arnie was fabulous. As I thought, everyone fell in love with him. He made our meeting! I will have testimonials coming for your file and Arnie’s. I also asked him to hold our convention dates on his calendar … we must use him again! Thanks for your help in bringing Arnie to us. Kelly Blackstock, Meeting Planner, Precision Tune Auto Care ——– Your presentation was very entertaining and timely. You hit all the high points in regards to building sales and customer retention. We also appreciate all the “extras” prior to and after the event. We look forward to working with you again in the future. Lou Brown, Chairman and CEO, Precision Tune Auto Care

Arnold, thank you again for serving as our presenter at this year’s annual conference. As with last year, you delivered another great presentation!! Vera Turner, Director Individual Giving, Public Broadcasting Service (PBS)

Arnold, thanks so much. Guys like you make guys like me look good. I will spread the Arnold Sanow word! Rob Crolius, Director, The Refractories Institute

You did a great job. In the past 20 years, I have attended dozens of seminars such as this. I would give you a superior rating. Your style of delivery has a very commanding style, not in a threatening manner, but you command attention throughout because no one wants to miss hearing anything you say. In the back of the room, I had the opportunity to watch participants and I did not see any of them visiting throughout your presentation. You had theirundivided attention throughout. Gary Drewes, Marketing Director, Hagen Group/Capella

Arnold, Thank you so much! Both Charlie and Jim Kelly  have incorporated your advice into their intros.. and we learned a lot. It was a very productive day! THANK YOU! Julia Day, VP of Sales, Leisure Trends Group

Thank you for yesterday! Our staff loved it. We are excited to work with you and I know our dealers will benefit from your program. Thank you again for sharing it with us yesterday. It was a perfect kick off for our event and for the second half of the year! Marilyn Youngs, Senior Director, Natiional Automobile Dealers Association