Conflict is part of every workplace, but not every conflict needs the same response.
Leadership expert Karin Hurt encourages leaders to pause before jumping into problem solving. Instead, ask one simple question:
“What does this situation need?”
The answer might be:
- Someone who needs to feel heard
- Clearer expectations
- More information
- Coaching or accountability
- A decision that moves the team forward
By diagnosing the real issue first, leaders can respond in ways that build trust, strengthen communication, and resolve conflict more effectively.
🎥 Watch Karin’s one minute tip on diagnosing workplace conflict:
https://www.youtube.com/shorts/Uw9oFF3v79Q
See Karin Hurt live! Karin will be one of the featured keynote speakers at the Midwest Speakers Bureau 2026 Speakers Showcase on September 1 in Des Moines, Iowa. You’ll experience her practical leadership strategies, along with presentations from 13 other outstanding keynote speakers.
Learn more about the showcase and register today: https://www.speakernow.com/showcase/
Interested in bringing Karin Hurt to your next conference or leadership event? Contact Midwest Speakers Bureau to learn more about her keynote programs and availability.