Negotiation and Conflict Resolution: Should I Listen First?

If we want to interact effectively with someone, or influence them, we first need to listen and understand them. It’s the same thing when it comes to conflict resolution and negotiation. We really need to listen to the other side, to be able to interact effectively, and influence them. We need to diagnose, before we prescribe.

Leave a Reply

Your email address will not be published. Required fields are marked *

Post comment