Great advice from Kare Anderson
Do some people stop listening before you stop talking? Consider this. When stressed one symptom is that it is literally harder to hear other people. And anyone who says they don’t feel fearful sometimes in the face of this wildly uncertain economy is in deep denial.
That’s a signal to savvy, caring people who want to stay sought-after. Learn exactly how to listen sooner, deeper andlonger instead of talking at others, as some research shows we are increasingly doing. Stand out by clearly listening in these specific ways.
1. Practice Connective Listening
Only then can we possibly discover which problem keeps our customers, colleagues and friends awake nights. And solving that one their hottest concerns or serving one of their biggest dreams is the most thoughtful and promising way to deepen their loyalty and trust, a two-way street….