Forbes recently ran an article based on an interview with Dianna Booher and her second 2011 new book release, Communicate with Confidence! How to Say it Right the First Time and Every Time! (2nd Edition McGraw-Hill).  The article includes guidelines that will help your employees increase their on-the-job credibility. Here’s the link:

http://www.forbes.com/sites/deborahljacobs/2011/11/22/how-to-boost-your-credibility-at-work/

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