“A customer service keynote speaker with the perfect blend of humor and content”

Laurie Guest, CSP is an entertaining customer service speaker with over 22 years of experience on the platform. Clients call upon Laurie to deliver top notch content filled programs with a good dose of motivational laughter. She is well known for her imaginative ideas and entertaining style. This Chicago area native motivates and invigorates audiences in the Midwest and beyond with lively, empowering messages.

Laurie is a member of the National Speakers Association and is a Certified Speaking Professional, a designation held by less than 12% of speakers worldwide. To earn this distinguished honor, Laurie speaks to thousands of people each year and consistently receives stellar ratings. Her ability to blend real-life examples with proven action steps is why over three quarters of her clients ask for encore appearance. She frequently speaks to associations, medical practices, hospitals, financial groups, and corporations on customer service and staff development.

Twenty four years of experience in the healthcare industry, coupled with over two decades as a business owner, Laurie can speak from a practical point of view. She expounds on the lessons she’s learned along the way to help others in their professional and personal lives, overcoming obstacles and increasing positive outlooks and productivity.

Her uniquely themed presentations are tailor-made to leave a lasting impression. Laurie has an infectious energy that draws in the audience for a memorable experience.