Connect from anywhere. Delivering customer service excellence has no boundaries. Remote Keynotes. Virtual Training. Unique solutions suited to this unique time.

Wherever you are and whatever your team needs to succeed, Laurie can help. With a passion for connecting with people and a knack for making them laugh, Laurie’s programs make her a member of the team from kick-off to the final bow. Every program can be built to suit your business objectives, from virtual events for a remote workforce to tailored keynotes and programs aligned with your business needs. In these unique times, Laurie has the unique solutions you expect. All of Laurie’s existing keynotes can be tailored to a virtual audience, including engaging exercises and custom content suited to your industry. Explore Laurie’s programs, or get in touch right away to get started.

“In this world where we need to connect with our attendees virtually to provide professional development, Laurie both engaged and connected with the participants during the webinar we hosted. During her Courageous Conversations webinar she shared tips and real-world examples to bring it home to them as they use these skills in their workplace. I highly recommend Laurie for bringing your virtual sessions to life! ~Iowa Association of Electric Cooperatives

About Laurie
As a keynote speaker, entrepreneur and author, Laurie Guest, CSP, is the authority on customer service excellence.

For nearly three decades, Laurie has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement. Laurie’s knack for getting to the essentials of exceptional customer service means everyone in attendance will not only understand her approach, but be able to immediately implement her strategies for improvement.  With presentations and programs that are fun and relatable —never canned or “over rehearsed” —Laurie’s engaging and entertaining programs deliver both real-time interaction with audiences and a surprising dose of humor, too.

For more information on Laurie Guest, visit or call Midwest Speakers Bureau at 515-974-8305.