“Rob works with organizations that want to create a culture of loyalty so their customers come back again and again.”
Rob Bell began teaching his Customer Service and Communication Techniques early in his tenure as Personnel Development/Education & Training Director for Dick’s Supermarkets, Inc. Drawing on 25 years of experience in Leadership Roles, Customer Service, and Training, Rob makes it simple, clear and FUN to improve Customer Service and gain Leadership Skills.
Before becoming Dick’s Supermarkets’ go-to-guy for Training and Remarkable Customer Service, as a “RecoveringCPA,” Rob worked as the Accounting Manager for a large trucking company, an auditor, and an accounting instructor at the University of Wisconsin – Platteville.
Rob now tours the country teaching the principles that have helped hundreds of companies and organizations improve their communication and service strategies.
Rob’s warmth and humor shine through in each presentation, allowing participants to gain insight into numerous aspects of corporate communication while giving them the tools to bring that insight into action.
Rob’s presentations are high-energy and feature real-life anecdotes that are as fun as they are meaningful. Participants leave Rob’s presentations “fired-up” and supplied with the techniques they need to meet and exceed company goals and expectations.
Rob’s wide array of presentations are fully customizable and are available in keynote, seminar, and workshop format.